To return an item you must contact Ethical Punk within 7 business days from confirmed delivery. If the item is eligible, it may be returned for store credit. Customers are responsible for all return shipping costs. If 7 days have passed since your purchase, we can no longer offer you a full refund or exchange. PLEASE NOTE – ALL CUSTOM ORDERS ARE FINAL SALE.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Non-returnable items:
Custom orders
Sale items
Any item that is returned more than 7 days after confirmed delivery.
To complete your return, we require a receipt and/or proof of purchase.
Late or missing refunds
If you haven’t received a refund, please check your return tracking to confirm that your return has been received. Refunds are issued 3-5 business days after return receipt. Refunds come via email with an individualized code for store credit only. If you have not received your refund within the time frame, please email qvole@ethicalpunk.com.
Sale items
Only regular priced items may be refunded. Sale items are final sale.
Exchanges
To ensure the integrity of the items, we only exchange in the event that an item is defective or damaged. To process an exchange send us an email at qvole@ethicalpunk.com with the details and photos of the defect/ damage. If eligible, we will provide instructions to send the item back.
Shipping Returns
Customer is responsible for all return shipping costs, tracking and delivery. Ethical Punk is not responsible for lost or stolen return shipments, and recommends a trackable shipping method be used for the customers own security.